Receiving Documents and Making Payments
Receiving your documents
If you require an electronic or paper copy of your documents including policies, certificates, proof of insurance, etc., please contact your account representative directly.
Making payments
If you currently pay your insurance premiums directly to your insurer, please continue to do so. We’ve included payment option links for some of our insurers below. Please contact your account representative directly if you have any questions.
- Aviva Insurance
- CAA Insurance Company
- Coachman Insurance
- Echelon Insurance
- Economical Insurance
- Elite Insurance
- Gore Mutual
- Hagerty
- Intact Insurance
- Kent & Essex Mutual Insurance
- Jevco Insurance
- Maple Mutual Insurance
- Northbridge General Insurance Corp
- Pafco Insurance
- Pembridge Insurance
- Portage Mutual Insurance
- SGI Canada
- The Dominion of Canada General Insurance Company
- The Nordic Insurance Company of Canada
- The Wawanesa Mutual Insurance Company
- Traders General Insurance Company
- Travelers Essential
- Western Assurance
For those who pay their premiums directly to HUB, all premiums charged for purchasing insurance through HUB International are due on the inception/effective date of the policy. We have several options for paying your invoice. See below for details and don’t hesitate to reach out to your broker if you require further assistance.
Pay My HUB Bill
To easily and securely pay your premiums, visit our online portal: https://hubinternational.com/pay-my-bill
Online Banking
- When using Online Banking to pay your invoice, you will see several Hub entities listed. Ensure that you select the correct Hub entity.
- For HUB International Ontario Limited clients, select HUB International Ontario Limited as the payee.
- For HUB International Atlantic Limited clients, select HUB International Atlantic Limited as the payee.
- Your 10-character Account Number is noted on your invoice. Sample below:
- If your Account No. includes special characters such as “&” or “‒” or “/”, you must substitute the letter “Z” for these characters. e.g. Account No. ABC&DEF-04 should be entered in as ABCZDEFZ04
Credit Card
- We accept Visa or Mastercard. An administration fee will apply.
- HUB International Ontario Limited clients, visit https://policypayments.com/hubon.
- HUB International Atlantic Limited clients, visit https://policypayments.com/hubatlantic.
- Click on the grey “No Policy Payments ID?” button, then follow the prompts on the subsequent screens to input your details and complete payment.
- Mitchell Sandham Inc. clients can visit https://mitchellsandham.com/my-policy/pay-for-my-insurance/ then select “Pay my premium” and proceed accordingly per your invoice details.
Wire Transfer
For details, contact your account representative.
Premium Financing
For most accounts, HUB International can offer premium financing through a third party. All that is required is a down payment, a signed finance agreement and a void cheque. For details, contact your account representative.
We appreciate your patience as mail delivery services stabilize. If you have any questions or require support, please reach out to your HUB representative. We’re here to help!
Thank you for choosing HUB International for your insurance needs.